FIS Global Freshers Jobs: As we all know that FIS is one of the leading global provider of technology and financial services to its clients over 130 countries. Currently, the company is recruiting for technical support representative jobs at Mumbai location.
FIS Global Freshers Recruitment

FIS Global Freshers Recruitment 2019

Company Website: www.fisglobal.com
Company Name: Fidelity Information Service Global Pvt Ltd
Job Positions: IT Trainee
Experience: Freshers
Work Location: Bangalore
Salary: Best In Industry
Education Qualification:
Any Degree

Job Description 

• Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
• Asks probing questions to gather relevant information on routine and complex calls.
• Uses effective listening skills to develop understanding of client questions or issues.
• Provides desk-side assistance in resolving technology support issues.
• Performs installations, repairs, upgrades, backups and other maintenance tasks.
• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.
• Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution.
• Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
• Maintains passwords, data integrity and file system security for the desktop environment.
Recommends solutions including new acquisitions and upgrades.

How To Apply?

Interested & eligible candidates can apply using the following link.
Click Here To Apply